Brentford Cleaners Modern Slavery and Human Trafficking Statement

This Modern Slavery and Human Trafficking Statement sets out the steps Brentford Cleaners has taken, and is continuing to take, to prevent modern slavery and human trafficking from occurring within our business operations and supply chains. We are committed to acting ethically, with integrity and transparency in all business dealings, and to implementing effective systems and controls to safeguard against any form of modern slavery.

Our Commitment and Zero-Tolerance Policy

Brentford Cleaners operates a strict zero-tolerance policy towards modern slavery, human trafficking, forced labour, debt bondage, and child labour. We recognise that modern slavery can occur in many forms and in any country or sector, including cleaning and facilities services. We will not knowingly engage with any individual, contractor, or organisation involved in such practices, and we will take immediate action if any concerns are identified.

All managers and staff are expected to uphold this commitment. We embed respect for human rights into our daily operations, ensuring that all work is voluntary, that workers are free to leave upon reasonable notice, and that employment terms are fair, transparent, and clearly communicated.

Our Business and Supply Chain

Brentford Cleaners provides professional cleaning services to residential and commercial customers. In delivering these services, we operate with a combination of directly employed staff and approved third-party suppliers, including providers of cleaning products, equipment, and occasional subcontracted labour.

We recognise that our responsibility extends beyond our own workforce and into our supply chain. We seek to work only with reputable suppliers who share our values and who can demonstrate their own commitment to preventing modern slavery and human trafficking.

Supplier Due Diligence and Audits

We carry out due diligence on all new key suppliers and periodically review existing suppliers to assess the risk of modern slavery. This process may include requesting written confirmations of compliance with applicable labour and human rights laws, reviewing relevant policies and statements, and assessing the supplier’s own supply chain controls.

Where appropriate, we conduct supplier audits, which may be remote or on-site, to monitor labour practices, working conditions, worker documentation, and payment processes. Any non-compliance identified through these audits must be addressed through a corrective action plan within a specified time frame. Failure to make adequate improvements or to cooperate with our investigations can result in suspension or termination of the business relationship.

Reporting Concerns and Whistleblowing Channels

Brentford Cleaners encourages all employees, agency workers, contractors, and suppliers to report any concerns or suspicions of modern slavery or unethical labour practices within our operations or supply chain. Concerns can be raised directly with line management, senior management, or via our internal whistleblowing channels, which allow individuals to raise issues in confidence.

We will take every report seriously, investigate promptly and sensitively, and ensure that no person raising a concern in good faith suffers any form of retaliation or victimisation. Where evidence of modern slavery or related abuses is found, we will act swiftly, which may include notifying relevant authorities and cooperating fully with any official investigation.

Training, Awareness, and Continuous Improvement

We are committed to raising awareness of modern slavery across our business. Key members of our management team receive training on identifying risks of modern slavery and on appropriate responses to suspected cases. We aim to build understanding among frontline staff so they are able to recognise indicators of exploitation and know how to report concerns.

We also review our processes and controls on an ongoing basis to improve our approach. This includes considering sector guidance, legal developments, and good practice examples to strengthen our prevention and detection measures.

Monitoring and Annual Review

This Modern Slavery Statement is reviewed at least annually by our senior management team to ensure it remains accurate, effective, and reflective of our current risk profile and activities. As part of the annual review, we assess the effectiveness of our policies, supplier audits, training initiatives, and reporting mechanisms, and we identify areas for improvement.

Brentford Cleaners is committed to continuous improvement in the fight against modern slavery and human trafficking. By maintaining robust standards, engaging constructively with our suppliers, and encouraging open reporting, we aim to ensure that our business and supply chains remain free from exploitation.